Terms & Conditions

Terms and Conditions


Booking can be made through the online booking enquiry form via this website or email us at: This email address is being protected from spambots. You need JavaScript enabled to view it. with your requirements and queries.

Confirmation of your booking will be received via email and we also ask that you read and agree to these terms and conditions which will be linked, as detailed below:


Payment can be made by cash, BACS , Paypal account or by credit and debit cards through Paypal.

A deposit of £25 is usually only required for events over £100 or more, this would be required in advance via the payment methods mentioned above and is non refundable.

Full payment ( or balance) for parties can be made on the day by cash or in advance by BACS , Paypal account or by credit and debit cards through Paypal, if you prefer just ask for details.


Neon Fairy reserves the right to cancel a booking ( only if absolutley required for reasons beyond our control) and will inform you as soon as possible and make every effort find an alternative artist for you. All deposits/monies in this instance would of course be returned.

Similarly if you need to cancel a booking, please do let us know as soon as possible, ideally at least 48 hours beforehand.

At the Party

By reading and agreeing to these terms and conditions we will assume that all children attending the event have

parental consent to being face paint unless we are otherwise informed.

Children are to be supervised at all times and not by Neon Fairy staff.

Your artiste will arrive before the agreed time ( approx 15 mis to set up) and will have everything they need with them

If a child has an obvious cold sore, open wound, eczema,chicken pox , conjunctivitis, measles or skin condition or similar, will decline face painting for health and safety reasons.

(Please ensure children have clean faces - we always have lots of wet wipes so please help yourself!)

Similarly if the child really is not enjoying the experience or just does not wish to be painted we wont paint them.

If you have any concern about a childs condition or  skin complaint etc.. please do discuss with the artiste first.

 Children need to be over the age of 2.5 years old generally to be face painted.

We will not paint anything we deem to be offensive or inappropriate.

Balloons used are high quality professional grade balloons only - we use Qualatex.

Please see the artiste if you have a latex allergy/concern

Balloons are recommended for children aged 3 years and over

Children need to be supervised with balloons at all times

All broken balloon pieces need to be kept away from small children


If you have any further questions or queries please do not hesitate to contact us anytime at all:

Contact Caroline: This email address is being protected from spambots. You need JavaScript enabled to view it.


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Lastly Neon Fairy intends to provide a fun filled, colourful experience for all of your guests and for every event, so

thank you so very much for reading this information and for choosing to book with Neon Fairy Face Painting!


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